Courses found:
Certificate III in Business (Customer Engagement) BSB30120
Launch your business admin career with a nationally recognised qualification The BSB30120 Certificate III in Business (Customer Engagement) equips you with the knowledge and skills to succeed in any role where putting the customer first is essential. This customer engagement and the business course could lead you to a rewarding career as a customer...
Certificate III in Business (Customer Engagement) BSB30120
The BSB30120 – Certificate III in Business (Customer Engagement) qualification provides the knowledge and practical skills to gain employment in a variety of customer service positions within any business environment. All businesses have customers, so this qualification has widespread employment opportunities. This qualification equips you wi...
Service Design (CX for Public and Private Sector)
Set your business apart by designing and implementing innovative strategies in customer experience (CX). Gain a foundational understanding of CRM technologies and explore theories in best practice, principles and customer service management methodology. In an era of constant change, transformation and digital innovation, competition across all indu...
Certificate III in Business (Customer Engagement) BSB30120
The nationally recognised BSB30120 Certificate III in Business (Customer Engagement) will give you a great introduction to the business world and arm you with the tools to provide service that keep your customers coming back. Customer engagement is all about goal setting to achieve positive customer experience. Understanding customer needs and prov...