- QLD funding available
Course Overview
The HLT37315 – Certificate III in Health Administration qualification provides the knowledge and practical skills to gain employment in a variety of administrative positions within a Health or Medical Administration environment. This qualification equips you with excellent administration skills including honed computer skills and an understanding of health and medical terminology, first point of contact, customer service and much more that prepares you for being efficient health or medical administrator.
Who's It For?
- Parents returning to the workforce
- Career changers
- School leavers
- Workers who currently work in an administration role
Job Outcomes
Potential career outcomes could include:
- Ward Clerk
- Admissions Clerk
- Medical Receptionist
- Medical Administrator
What You'll Learn
You will gain skills and knowledge to:
- Understand Medical terminology
- Work in health or community services
- Process Medical accounts and records
- Respond to behaviours of concern
- Provide first point of contact
- Control stocks and supplies
- Design and produce Business documents (Word)
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Locations
- Queensland
Duration and Study Load
- Up to 12 months to complete
- Part-Time
- About 10 hours per week
Delivery
- This course is delivered online using our user-friendly learner portal
- Zoom sessions are offered if extra support is required
Entry Requirements
- To undertake this course, you will need basic computer skills and Language Literacy and Numeracy skills at least to Year 11
Course Features
- Start any time and study at your own pace
- Complete your course within 12 months
- Friendly, dedicated and supportive assessors who get back to you quickly
- User-friendly learner portal
- Extra resources and FREE additional training including Triage Chart and video sample job description, sample patient consent letter, Microsoft Office Cheat Sheets and Job Finding guidance
- Quick turnaround of marking
- Tip Sheets to assist with each unit
- Industry relevant course material that makes you work-ready
Recognition of Prior Learning
- We offer Recognition of Prior Learning (RPL) and/or Credit Transfers for work experience or formal qualifications you may have undertaken to shorten the time you have to study
Assessment
- You are required to complete assessments during the course to demonstrate competence
- These include Knowledge Questions as well as Performance Tasks such as projects, practical exercises and much more
- Competency-based training is concerned with assisting people to achieve specific competencies which are required in the workplace. This course has been designed to meet the particular skills and knowledge appropriate to this vocational area
Materials
- To undertake this course you will need access to a computer and reliable internet speed
Testimonials
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"I was very impressed with how quickly my assessments were marked after submission. I am thrilled to have completed this course as I now know the medical field is the career path I definitely want to pursue."MegSutherland Student
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"It has given me a lot of confidence to apply for positions I always wanted but did not have the knowledge and confidence to apply for. The course was a great boost to my self-esteem as I have only ever been self-taught and I feel more professional in my approach to seeking a position. I feel quite proud of myself for finishing it, as does my family. I am applying for positions and am hoping I attain one as a medical receptionist or that uses the knowledge I have learnt."LeanneSutherland Student
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"I loved doing the course online, every aspect of the portal was user friendly. The resources were very helpful! It assisted me in researching and then understanding certain aspects of the medical profession. It kept wanting me to learn more and more. This course is extremely informative, it opens your eyes to the different aspects of being a medical admin worker. I just want to say thank you, this course was life-changing!"SallySutherland Student
Subjects
About Sutherland Training
Sutherland Training has been delivering accredited courses since 2010 across Australia.
As a Registered Training Organisation since 2010 we pride ourselves on being experts in the field of General and Medical Administration.
Our courses give you the skills to find work as General Office Administrators, Medical or Health Administrators or Customer Service Representatives.
In all our qualifications we have included computer-based units of competency to make sure you enter the workplace with confidence about your computer skills.
Our Medical and Health assessors are experts in the fields of Medical Administration, and all have been Practice Managers.
Our Administration and Customer Service assessors are qualified and experienced in the field of office administration and all assessors impart and share their wealth of knowledge.
Our level of support is unique, and we care about YOU and your career. Our turnaround time for marking is fast and we stay connected with you on your learning journey. We also offer extra FREE training resources along the way that we feel will help you on your journey to becoming the best you can be. This FREE training also includes a mini Job-Finding course at the end of your course.
Our focus is on delivering a high-quality, memorable training experience with dedicated and professional staff (assessors and admin) giving you the skills to get back to work and live your dream. We are passionate about LEARNING, and we believe in the success it can bring for your future.
Sutherland Training is a Pre-Qualified Supplier (PQS) for the Certificate 3 Guarantee Program under the Department of Employment, Small Business and Training (DESBT)
Sutherland Training Pty Ltd is a Registered Training Organisation (RTO #31956)