Company Description
Nine’s strategy is to create great content, distribute it broadly and engage audiences and advertisers.
We are Australia’s largest locally owned media company – the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment.
We pride ourselves on creating the best content, accessed by consumers when and how they want.
Nine’s assets include the 9Network, major mastheads such as The Sydney Morning Herald, The Age and The Australian Financial Review, radio stations 2GB, 3AW, 4BC and 6PR, digital properties such as nine.com.au, 9Now, 9Honey, Pedestrian.TV, Drive, subscription video platform Stan and a majority investment in Domain Group.
Job Description
As one of our Receptionists (Casual) you will be the point of contact for all calls to Nine, meet and greet visitors, and manage Executive meeting rooms.
- Greet and direct guests in a timely, courteous and professional manner.
- Answer all calls in a timely, courteous and professional manner in accordance with Nine guidelines, policies and procedures
- Administer travel dockets to guests according to guidelines
- Connect Publicity radio interviews
- Check incoming emails and respond promptly
- Make bookings for Executive meeting rooms, according to guidelines
- Maintain clean and organised work space
- Maintain clean and organised meeting rooms and associated space
- Keep in regular contact with EA's and all Receptionists to ensure relevant information is passed on
- Adhere to Nine's Employee Code of Conduct and other associated company policies and procedures, including WHS
- The role is based at our new offices in North Sydney
Qualifications
Previous experience in a reception or administrative role where customer service has been paramount
Excellent phone manner with the ability to effectively handle diverse queries and requests
A positive, mature, confident and highly professional approach with customers and team members - internally and externally
Attention to detail, good presentation and customer service skills
Ability to work effectively in a team
Availability to work shifts over week days and occasionally on weekends
Additional Information
Our Commitment to Diversity and Inclusion:
At Nine, we are committed to fostering a workforce that embraces all aspects of diversity and inclusion and where practices are equitable to ensure our people experience a sense of belonging. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best. Should you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, nationalities, backgrounds and cultures.
Nine’s Workplace Condition of Entry:
Nine is committed to maintaining a safe and healthy workplace and doing what is reasonably practical to protect our people, including visitors to all Nine sites and events.
Nine has introduced a Workplace Condition of Entry – COVID 19 Policy that requires all workplace attendees and participants to be fully vaccinated against COVID-19 before entering a Nine workplace (unless you have a valid medical exemption). You will be asked to declare your vaccination status as part of the application process and provide evidence of this. This information will be treated in accordance with our Privacy Policy.
Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes
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